Shipping policy

Shipping Rates (updated April 18,2022)

Canada wide shipping (outside of our local delivery regions): 
Calculated by Canada Post, FREE shipping with a min order of $115. 

USA shipping: Calculated By Canada Post

International shipping Outside of Canada and USA, we ship to the UK and Japan. Otherwise, its on a case by case basis at the moment. Please contact us through our "contact us" page for this option. Please include destination mailing address so we can calculate shipping rates accurately.

Delivery Times

Please allow at least 2-3 business days for your order to be processed and shipped. We do try to send parcels off on the day of or day after but sometimes there can be a bit of a delay. If you are needing the order asap please include this in the note section when ordering.

All parcels are shipped with Canada Post. A tracking number will be provided once the order is ready for shipping.

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Please note that due to COVID-19 shipping might take longer then usual.

 

-Orders within Canada tend to take about 5 business days via Canada Post. This could vary depending on where in the country you live in.

-Orders within BC usually take between 1-3 business days depending on where you live.

-Orders within the Vancouver/ Lower Mainland area usually take 1-2 business day. If your address qualifies for local delivery your order will most likely be delivered by us and we will be in contact with a delivery time.

-Orders to the USA usually take about a week to arrive, This could take longer in some cases. It all depends on the border and customs and the shipping provider.

-Orders for UK and Japan will depend on what shipping option you choose. Air takes about a week, while surface takes a lot long.

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Local* Delivery & In Store Pick Up options:

No code necessary.

We are offering $5 local delivery to our local community as well as in store pick up.

Our official delivery days are Saturdays, although there are times that we are able to deliver sooner. We will be in contact before delivery to arrange details.

 Important: Include a contact number so we can communicate on delivery day.

*Local Delivery qualifying areas: North & West Van, Vancouver, Burnaby, New West, Delta, & Surrey, Coquitlam, Langley, Maple Ridge, Pitt Meadows, Port Coquitlam, Port Moody, Richmond, South Surrey, & White Rock.

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In Store Pick Up:

Are you short on time? Order online and pick up your order on your way home from work! Driving in? There is FREE 25 min & $1.50/hour parking in the Lonsdale Quay Market parking too.

Please allow for 2 hours for orders to be ready. Any orders placed an hour before closing or outside of store hours will be ready within 1 hour of opening the following day. 

Please contact us at 604-986-4321 if you need any assistance with purchasing online of if you would prefer to just put in your order over the phone and pay in store. We are happy to help!